Would not honor insurance from Sprint, offered no fix or loaner phone. Misinformed me & only willing to sell me another phone.
I need to switch my plan from Ntelos to sprint so I came in and asked to do so. The associate who helped me said he had no idea how to do it, and for me to come back an hour later to let the manager assist me. Frustrating, but I came back an hour later, for the manager to be late. The associate called the manager and she recommended I go to a different Sprint store to get this done. I've never been sent away from a business by simply requesting a service they have prompted me to switch over. I highly recommend anyone considering going to this store rethink their options. Unhelpful, unfriendly, and unprofessional. Ridiculous.
I always have great service at this store. The staff is always friendly and willing to help. I switched to Sprint from AT&T and have been happy partly due to this store. I have had to wait a while at this store for help, but buying a phone and getting a new contract takes time so feel it is par for the course.
Great customer service! Any & all questions were answered. Prices & phone plans are very GOOD!
Excellent service. Knowledgeable staff. Very helpful. Have never been disappointed when I vist this location.
Sprint Store is a US Electronics Store based in Martinsburg, Maryland. Sprint Store is located at 5724 Hammonds Mill Rd B, Martinsburg, WV 25404, USA.
Please contact with Sprint Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sprint Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.